リシリレブンガイドネット.
Rishiri Rebun Guide Net.

By using the guided tours and E-bike rental services (collectively, the “Services”) provided by Rishiri Rebun Guide Net (hereinafter referred to as

“the Company”), customers (hereinafter referred to as “Users”) are deemed to have agreed to these Terms and Conditions.

Article 1 (Scope of Application)

1. These Terms and Conditions apply to all services provided by the Company, including mountain climbing, hiking, cycling, E-bike rentals, and

any other related services.

2. In addition, the guidelines and information described on the “Before You Book” page of this website form an integral part of these Terms and Conditions. By making a reservation or placing an order for services, Users are deemed to have agreed to all the contents stated therein.

Article 2 (Formation of Reservation)

A reservation shall be deemed officially confirmed and effective when the Company verifies the booking details and sends a reservation confirmation to the User.

Article 3 (Fees and Payment)

1. Service fees shall be as displayed on the respective service pages of this website.

2. Payment must be made through methods designated by the Company, which may include credit cards, bank transfers, or on-site payment.

Article 4 (Cancellation and Refunds)

1. Cancellation fees shall be governed by the policies described on the “Before You Book” page of this website. By making a reservation, Users

are deemed to have agreed to the cancellation policy and all applicable notices stated on that page.

2. If the Company decides to cancel the Services due to adverse weather, natural conditions, natural disasters, the guide's safety judgement, or

any other unavoidable circumstances, the service fees paid by the User shall be refunded in full.

3. However, the Company shall not be liable or responsible for compensating any other expenses incurred by the User, including but not limited

to transportation fees and accommodation costs.

Article 5 (Restrictions on Use and Termination)

The Company reserves the right to refuse participation or terminate an existing reservation without any liability if a User falls under any of the following conditions:

- The User's health or physical condition raises safety concerns;

- The User is under the influence of alcohol, drugs, or other controlled substances;

- The User fails to follow the instructions or directions of the guide;

- The User acts in a manner that may endanger, disrupt, or cause a nuisance to other participants;

- The User has previously violated these Terms and Conditions, or is determined by the Company to be associated with organized crime groups, anti-social forces or illicit activities.

Article 6 (E-bike Rentals)

1. Users shall strictly comply with the Road Traffic Act and all other applicable laws and regulations, and shall operate E-bikes in a safe and responsible manner.

2. In the event of damage, loss, or theft of the vehicles or equipment caused intentionally or through negligence (including minor negligence)

by the User, the User may be required to bear the full cost of repairs or actual replacement expenses.

3. Subleasing, lending, or transferring rented E-bikes and equipment to any third party is strictly prohibited.

Article 7 (Prohibited Acts)

Users are strictly prohibited from engaging in any of the following acts during the use of the Services:

- Violating any applicable laws, ordinances, or regulations;

- Dangerous driving, reckless behavior, or operating the vehicle in an unsafe manner;

- Operating any vehicle under the influence of alcohol (drunk driving or riding);

- Modifying, altering, or tampering with the vehicles, accessories, or equipment;

- Refusing to follow or acting in defiance of the guide’s instructions or directions;

- Causing trouble, harassment, disturbance, or danger to other users, participants, or third parties.

Article 8 (Disclaimer and Limitation of Liability)

1. Users acknowledge that outdoor activities conducted in natural environments inherently involve unpredictable and unavoidable risks,

including but not limited to falls, slips, rockfalls, strong winds, hypothermia, and encounters with wildlife.

2. While the Company makes every reasonable effort to manage safety, it shall not be held liable or responsible for any injuries, damages, or

losses arising from the User’s own negligence, adverse natural conditions, or the actions of third parties, except in cases of willful misconduct or gross negligence on the part of the Company.

Article 9 (Use of Photographs and Videos)

1. The Company may use photographs, videos, or other visual media captured during the Services for its website, social media channels, advertisements, and other promotional or marketing purposes.

2. If a User does not wish to have their image or media published, they must notify the Company in advance.

Article 10 (Rescue and Emergency Response)

1. In the event of an accident, illness, or other emergency involving a User, the guide may, at their discretion, arrange for rescue services, transportation to medical facilities, or any other necessary emergency measures. Any and all costs arising from such measures may be borne

by the User.

2. Users acknowledge and understand the inherent risks associated with the Services, particularly mountain climbing, hiking, and cycling. Users

are strongly encouraged to obtain appropriate mountain rescue insurance, accident insurance, or domestic travel insurance (collectively, “Insurance”) prior to participating.

3. If damages, losses, or expenses arise due to the User’s failure to maintain adequate Insurance coverage, the Company shall bear no responsibility or liability, and such costs shall be borne solely by the User at their own risk and expense.

4. Even if the Company provides insurance coverage included within the tour or service fees, any compensation shall be strictly limited to the scope and amount payable under the specific terms and conditions of that insurance policy. Any damages, rescue costs, or other expenses exceeding such coverage or excluded from the policy shall be the sole responsibility of the User. 

Article 11 (Governing Law and Jurisdiction)

1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan.

2. Any disputes, controversies, or claims arising out of or in connection with the Services or these Terms and Conditions shall be subject to the exclusive jurisdiction of the court having jurisdiction over the Company's principal place of business as the court of first instance.

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By booking or participating in our tours, you acknowledge and agree to the following terms and conditions:

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1. Assumption of Risk

You understand that outdoor activities such as mountain climbing, hiking, and cycling involve inherent and unpredictable risks, including but

not limited to falls, slips, rockfall, severe weather, hypothermia, and encounters with wildlife, which may result in serious injury or death. You voluntarily participate in these activities at your own risk and expense.

2. Changes or Cancellation Due to Safety Considerations

Tour itineraries may be modified or canceled at the guide’s discretion due to sudden weather changes, deteriorating natural conditions, or other safety-related reasons. In such cases, the Company shall not be liable for any incidental expenses or costs other than the tour fee, including but not limited to transportation costs and accommodation expenses.

3. Compliance with Guide Instructions
Participants must follow the instructions and decisions of the guide at all times. The Company reserves the right to refuse participation or terminate a tour without refund if a participant fails to follow the guide’s instructions or engages in conduct that may endanger or disturb other participants.

4. Health Conditions and Alcohol Consumption
Participants must disclose to the Company in advance any pre-existing medical conditions, illnesses, injuries, pregnancy, or any other physical conditions that may affect safe participation. Participants who are under the influence of alcohol or otherwise deemed unfit to participate may

be refused participation or removed from the tour without refund.

5. Required Equipment

Participants are solely responsible for bringing the required equipment and clothing. If a participant lacks the necessary equipment for safe participation, the Company reserves the right to refuse participation for safety reasons. In such cases, the cancellation shall be treated as a

same-day cancellation, and the applicable cancellation fees may apply.

6. Cycling and E-bike Use

Participants shall strictly comply with the Road Traffic Act and all other applicable traffic laws and regulations while cycling or using E-bikes.

The wearing of a safety helmet is strongly recommended while cycling or using E-bikes.

7. Disclaimer and Limitation of Liability

Except in cases of willful misconduct or gross negligence on the part of the Company, the Company shall not be held liable for any accidents, injuries, illnesses, damage to or loss of personal belongings, or any other losses arising from the participant's own negligence, health conditions, natural conditions, or the actions of third parties.

Where the Company is found liable, the Company's liability shall in not exceed the amount payable under the Company's insurance policies.

In the event that no insurance coverage applies, the Company's liability shall be limited to the total amount of the tour fees actually paid by

the participant.

8. Liability for Damages Caused by Participants

Participants shall be solely responsible for any damage, injury, or loss caused to the Company, its staff, or any third party as a result of their

actions and shall bear all associated costs and liabilities at their own expense.

9. Guide's Safety Decisions

Participants agree that all decisions made by the guide for safety and operational reasons shall be final and binding and shall not be subject to objection or dispute.